SME Account Manager
As Frontier’s SME Account Manager, I look after the mobile contracts of all of our SMEs. I take care of everything any user may need throughout their mobile contract, whether it’s help with a handset, analysing usage or suggesting ways they can save money. I complete monthly reports for all of my accounts, to ensure they know where and how they can reduce costs and get the most out of their contract.
In my spare time, I am usually running around after my two children and my husband! I take time out to socialise, spending lots of quality time with the people I love. I enjoy watching the latest thriller series’ and a bit of reality TV, but mostly I love spending time with my family, taking my kids on trips and spending my hard-earned money on them, normally followed by a large glass of red!
“We have dealt with Frontier Group for several years now, with Emma appointed as our Account Manager, and I have to say it is the best thing that happened to us… every time she has resolved any issues with great efficiency and courtesy and is a pleasure to deal with.”
Phil Younger, Castle Insurance